Latest
09
Jan
The Translation That Killed
Morton Thiokol's engineers said don't launch. They had the data. Cold temperatures. O-ring erosion. 53 degrees
1 min read
08
Jan
Congruence Over Control
Boeing's stated values: "Safety is at the core of who we are." Dennis Muilenburg, then-CEO, in
1 min read
07
Jan
The Learning Lag
You made a change on Monday. Something broke. But which change caused it?
By the time you saw the problem,
1 min read
06
Jan
The Vanishing Middle
Ten years from now, consulting has two price points. Premium. And free.
You're not wrong to feel the
1 min read
05
Jan
No Authority Full Truth
Pixar's Braintrust has reviewed every film since Toy Story 2. Finding Nemo. The Incredibles. Inside Out. Coco. Each
1 min read
04
Jan
Truth Requires Safety
The all-hands: "We need candid feedback. Speak up if you see problems."
Feedback form arrives. Everyone fills it
1 min read
02
Jan
The Silent Alarm
You've seen this before.
Someone on the ground knows something is wrong. They report it. The report gets
1 min read
01
Jan
The Math That Kills Teams
In 1964, IBM bet everything on OS/360.
It would be the most ambitious software project ever attempted. One operating
1 min read
31
Dec
Process Beats Power
In 2005, Garry Kasparov ran an experiment.
The greatest chess player in history had lost to IBM's Deep
1 min read
30
Dec
Out-Skilled vs De-Skilled
On June 1, 2009, Air France Flight 447 fell out of the sky.
The Airbus A330 had flown itself across
1 min read