Selling Air Time
Picture this: It's 1962, and someone at Rolls-Royce is about to propose the stupidest idea in aerospace history.
The Gorilla Blindness
Multitasking is a lie we tell ourselves.
Harvard radiologists were asked to spot lung cancer in CT scans. They'
The cure became the disease.
Slack was supposed to save us from email.
Instead, it broke our focus.
Email had boundaries—you checked it, then
Check Your Tower
Every tower that fell started with smart people being right in different directions.
Three questions reveal everything...
1. Can your
Too Simple?
Here's what happens when you introduce customer language to a marketing team...
The junior folks immediately get it.
One True North
Plot twist...
The Rosetta Stone didn't contain new information. It had the same message in three languages. Everyone
Five Right Answers
At Babel, God's intervention was instant and obvious.
Nobody pretended to understand each other. The project died immediately.
The Tower Nobody Finished
Here's what they don't tell you about Babel...
Nobody woke up speaking Mandarin.
They had the
Making Safety Visible
You can't measure psychological safety directly.
Ask "How safe do you feel?" and you've
The Resistance Paradox
When teams fight psychological safety practices, celebrate.
The resistance reveals exactly where dysfunction lives.
Toyota learned this implementing the andon