Latest

18
Aug

The cure became the disease.

Slack was supposed to save us from email. Instead, it broke our focus. Email had boundaries—you checked it, then
15
Aug

Check Your Tower

Every tower that fell started with smart people being right in different directions. Three questions reveal everything... 1. Can your
1 min read
14
Aug

Too Simple?

Here's what happens when you introduce customer language to a marketing team... The junior folks immediately get it.
1 min read
13
Aug

One True North

Plot twist... The Rosetta Stone didn't contain new information. It had the same message in three languages. Everyone
1 min read
12
Aug

Five Right Answers

At Babel, God's intervention was instant and obvious. Nobody pretended to understand each other. The project died immediately.
1 min read
11
Aug

The Tower Nobody Finished

Here's what they don't tell you about Babel... Nobody woke up speaking Mandarin. They had the
1 min read
08
Aug

Making Safety Visible

You can't measure psychological safety directly. Ask "How safe do you feel?" and you've
1 min read
07
Aug

The Resistance Paradox

When teams fight psychological safety practices, celebrate. The resistance reveals exactly where dysfunction lives. Toyota learned this implementing the andon
1 min read
06
Aug

The 10% Solution

Toyota discovered something that sounds impossible: Teams spending 10% of time improving HOW they work consistently outperform teams spending 100%
1 min read
05
Aug

The Compound Cost of Silence

Problems have expiration dates for cheap solutions. The O-ring concern surfaced in 1979. Cost to fix: A design modification worth
1 min read