Mindset

The most valuable insights come from unexpected places. I watched my colleague draw a simple wing on the whiteboard. "

Groups don't see their own norms. Fish don't notice water. Teams don't feel their

This morning, in another client call, I notice something. Some meetings feel like coffee with an old friend. Others like

Individual clarity dissolves into collective maybe. Not because we care less. But because we think more about what others might

I'm watching her face tighten as we scroll through the campaign data. The conference room feels smaller with