Strategy - Charles Blain

Charles Blain

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Strategy

A collection of 6 posts

Strategy Lives

Clarity Is Not An Event

Picture this: An eager CEO stands before her team, delivering what she believes is the perfect announcement. Her slides sparkle. Her logic flows. Every head nods in agreement — those automatic, noncommittal nods that every leader has learned to fear. Three months later, she's pulling her hair out: "

Trust: The One Question That Changes Everything

You've heard the speeches. Read the books. Everyone has a complex framework for building trust in business. Strip away the complexity, and there's only one question that matters: Will we do exactly what we say we'll do, when we say we'll do

The Growth Paradox: Why Customer Success Trumps Customer Service

Most businesses get it backwards. They chase growth, then try to figure out how to drag their customers along. But what if the real secret isn't about growing your business at all? Here's what nobody tells you: The moment you stop trying to grow your business

Why Your AI Strategy Might Be Built on the Wrong Foundation

Here's a thought that might surprise you: having more GPUs doesn't necessarily mean better AI. In fact, you might be looking at the wrong metric entirely. The AI industry has become obsessed with a hardware arms race. Companies proudly announce their growing GPU clusters, and investors

Why Your Strategy Is Actually Just A Wish List

Most companies think they have a strategy. What they actually have is a wish list. Strategy isn't about dreaming up the perfect future. It's about making the hard choices that create it. And here's the uncomfortable part – real strategy is as much about choosing