Vanishing Assets
You just saw it three times.
Reports. Campaigns. Websites.
All failing to show transformation.
All stuck in your own story.
You don't mean to do it. It just happens. Here's why.
Every day, client transformations happen at your agency...
The conservative client who finally took risks. The struggling brand that found its voice. The local business becoming a regional player
These are the stories that matter.
The before-and-after moments. The evolution arcs. But these stories disappear. They live in someone's head. Or in a Slack thread.
Or nowhere at all.
So when you need to tell a story:
For a client report... For a campaign... For your website... You've got nothing.
Nothing about client transformation. Nothing about customer evolution. Nothing about who people become.
Just your credentials.
Your process.
Your awards.
That's why you talk about yourself. You don't have their transformation stories. You only have your accomplishments.
Think about yesterday.
What transformations happened? A client shifted their mindset. A customer discovered something new. A small win revealed a bigger possibility
Where are those stories now?
Gone.
This is the real problem.
Transformation stories are your most valuable asset.
And you're not capturing them.
Without these stories, you can't show anyone their future self.
Not in reports.
Not in campaigns.
Not on your website.
So you default to the only story you know.
Yours.
What if every transformation got captured as it happened? What if every team member could spot evolution moments? What if every touchpoint showed the customer's journey forward?
Not from trying harder.
From having a system.
A system that captures becoming.
That tracks transformation.
That makes everyone a story spotter.
Because here's the truth:
Agencies that win the retention game tomorrow won't be the best at advertising. They'll be the best at showing clients and customers their future selves.
The agency that can say:
"Here's who you're becoming."
"Here's your next evolution."
"Here's your transformation path."
That's the agency that wins. Not because they do better work. But because they tell better stories.
Stories where everyone sees their future self.
And buys that version of tomorrow.
Every time.