25
Dec
Structure Changed Behavior
In Season 3 of The Wire, Major Bunny Colvin runs an experiment.
He designates abandoned areas as "free zones&
1 min read
Charles Blain
24
Dec
The Org Chart Ships
In 1967, computer scientist Melvin Conway made an observation.
Organizations design systems that mirror their communication structures.
Not metaphorically. Literally.
1 min read
23
Dec
Two O'Clock Passed
May 10, 1996. Mount Everest.
Everyone knew the rule.
Turn around by 2pm. No exceptions. The mountain becomes unsurvivable after
1 min read
22
Dec
Twenty Boats Was Legal
The Titanic had 20 lifeboats.
Capacity: 1,178 people.
Passengers and crew: 2,224.
Here's what most people
19
Dec
Three Minutes Nineteen Seconds
January 15, 2009. US Airways Flight 1549.
At 3:27:11 PM, the Airbus A320 struck a flock of Canada
1 min read
18
Dec
Everyone Had the Data
In 2002, the Oakland A's had the lowest payroll in baseball.
They won 103 games.
The story became
1 min read
17
Dec
The Shift Change
Patient mortality spikes during hospital shift changes.
Not because nurses are tired.
Because context doesn't survive handoffs.
Studies
1 min read
16
Dec
Test Passed. Reactor Exploded.
April 26, 1986. Chernobyl.
The operators were running a safety test.
They were following procedures.
The test required lowering reactor
1 min read
15
Dec
Four Is Not Arbitrary
Navy SEALs operate in 4-person fire teams.
Not 6. Not 8.
Four.
This isn't tradition. It's
1 min read
12
Dec
They ARE the Product
Your service can be flawless. Delivery on time. Specs met. Budget hit.
And the client still leaves.
Because they didn&