29
Jan
When Roles Dissolve
This morning, in another client call, I notice something.
Some meetings feel like coffee with an old friend.
Others like
1 min read
Charles Blain
28
Jan
The Human Layer
I'm sitting down drafting an invitation letter to a few team members to join me on a journey
1 min read
27
Jan
Between Metrics and Meaning
In a bullpen filled with SEO specialists and CRO experts, someone drops a question that halts every keyboard.
"Is
1 min read
24
Jan
When We Become They
Individual clarity dissolves into collective maybe. You thought it was coordination failure.
It's not. It's a
23
Jan
The Handoff Moment
In the conference room this morning, I watched faces tighten as we discussed a client relationship at risk. The instinct
1 min read
22
Jan
The Wrong Kind of Right
I'm watching her face tighten as we scroll through the campaign data. The conference room feels smaller with
1 min read
21
Jan
Your Tribe is the Strategy
The spreadsheet showed everything that should have mattered in my daughter's college choice: rankings, financials, programs, outcomes.
But
1 min read
20
Jan
The Assembly Line Lesson
"Faster workers." Everyone said that was the key to better production. Everyone was wrong.
Henry Ford watched his
1 min read
17
Jan
Data Casts Shadows
Your team just added six new metrics to the weekly dashboard. Someone spent three days building it.
Now you can
1 min read
16
Jan
The Table in the Room
In a famous scene from Men in Black, military candidates squeeze into tiny classroom chairs, struggling with oversized test papers.
1 min read