29
Oct
Certainty Destroys Authority
The expert says "I don't know" and gains credibility.
The fraud pretends to know and loses
1 min read
Latest
28
Oct
The Apprenticeship Problem
You need experience to supervise AI.
But AI eliminates the entry-level roles where people gain experience.
In 5 years, who
1 min read
27
Oct
Who Thinks First
Every time you use ChatGPT, one decision determines whether you get smarter or dumber: who provides context first.
We say
1 min read
24
Oct
Constraints Design Behavior
Twitter launched in 2006 with a 140-character limit borrowed from SMS. The constraint was technical, not philosophical.
Users invented threading.
1 min read
23
Oct
Move Fast, Break Less
"Move fast and break things" became the rallying cry of Silicon Valley.
Then it became a cautionary tale.
1 min read
22
Oct
Voice Without Purpose
Google's core value: "Respect each other."
"Everyone's voice matters." Good value. Terrible
1 min read
21
Oct
Trust Collapses Faster
One nurse made a medication error.
She reported it immediately. Exactly as trained. Ten years of "Just Culture"
1 min read
20
Oct
Voice Needs Practice
More meetings. Open-door policies. "Speak up culture." The communication improvement playbook.
It doesn't work. Because it
1 min read
19
Oct
The Military Model
The military has steep hierarchy. Chain of command. Rank matters. Orders are orders.
And yet military teams often have the
4 min read
19
Oct
The Density Model
Netflix doesn't do psychological safety. Not the way the research describes it.
They fire people regularly. They have
3 min read