Latest

08
Jul

The Competence Illusion

Who’s actually in charge here? Simple question. Should have a simple answer. The pilot flies the plane. The CEO
1 min read
07
Jul

Manual Override

I've been in digital marketing since the early 2000s, and I've seen this movie before. (Spoiler
1 min read
01
Jul

The Momentum Engine

Why organizations slow down, and the physics of building faster systems The Company That Hired 14,000 People and Fired
10 min read
27
Jun

Context Collapse

Every email you send misses 90% of your meaning. Tone, timing, and shared history are gone. Digital communication strips away
26
Jun

System Resistant

Chaos persists. Not because people are incompetent. Because heroism feels good. The system rewards firefighters, not fire prevention. It feels
1 min read