System Resistant

Why do we stay stuck in chaos?

It feels good to be the hero.

It feels good to be needed.

But that addiction costs us in wasted effort and missed automation opportunities.

When everything breaks and you fix it, people notice.

They thank you. They need you.

That feels better than building a functional system.

Nobody cheers for boring.

The companies that need help most can't.

They're too busy fighting fires to prevent them.

They can't automate because automation needs rules.

Chaos has no rules.

But here's the reality:

They've developed immunity to the solutions that would heal them, like bacteria evolving to resist their cure.

They’re resistant to the system.

Here's how they do this.

They choose process over system.

Process thinking asks, "how do we handle this when it happens?"

System thinking asks, "how do we prevent this?"

We know which one works.

Anyway, we choose the other one.

We're addicted to process thinking.

It creates heroes.

It's easier to be important than effective.

Easier to be needed than useful.

It’s easier to fight fires than to prevent them.

Choose boring to escape chaos.

Shift from process thinking to system thinking.

But we don't want to be boring.

We want to matter.

We keep choosing process thinking.

We keep being heroes.

And we’re stuck.

The companies that need systems most have the strongest resistance.

They won't be ready for automation.

Not because they can't.

Because their system won't allow it.