Congruence Over Control
Boeing's stated values: "Safety is at the core of who we are." Dennis Muilenburg, then-CEO, in
Two O'Clock Passed
May 10, 1996. Mount Everest.
Everyone knew the rule.
Turn around by 2pm. No exceptions. The mountain becomes unsurvivable after
Twenty Boats Was Legal
The Titanic had 20 lifeboats.
Capacity: 1,178 people.
Passengers and crew: 2,224.
Here's what most people
Everyone Had the Data
In 2002, the Oakland A's had the lowest payroll in baseball.
They won 103 games.
The story became
Test Passed. Reactor Exploded.
April 26, 1986. Chernobyl.
The operators were running a safety test.
They were following procedures.
The test required lowering reactor
They ARE the Product
Your service can be flawless. Delivery on time. Specs met. Budget hit.
And the client still leaves.
Because they didn&
Why Faster Beats Better
Speed of learning beats quality of planning. The organization with the fastest loop wins.
In 1950, the U.S. Air
When Abundance Becomes Enemy
If you can't name what you're NOT doing, you don't have a strategy. You
The Sincere Liar
The gap between what you say and what you do isn't hypocrisy. It's architecture.
Jonathan Haidt
The Doer's Advantage
What happens to this person if they're wrong? That question separates knowledge from opinion.
In 2008, Wall Street