Intelligence In The Walls

Most companies get this backwards.

They think intelligence flows from the top down.

But the smartest organizations embed it in their walls.

Look at Toyota's two-bin system — it manages inventory automatically, no managers needed.

Or Google's testing frameworks that catch errors before humans do.

Or hospital checklists that consistently outperform individual judgment.

The best companies don't concentrate intelligence at the top. They distribute it throughout their environment.

It's in their tools. Their systems. Their everyday practices.

This changes everything about how we improve performance.

The secret isn't hiring smarter talent.

It's building environments that make everyone smarter.

Intelligence isn't just in our heads.

It's in the walls.