Charles Blain

Charles Blain

15
Jan

The Standards We Choose

You've heard it in boardrooms, delivered with that knowing half-smile: "The secret is to set low expectations.
1 min read
14
Jan

Mission Beats Permission

Yesterday, our dashboard redesign meeting crashed to a halt with seven words: "What if they don't like
1 min read
13
Jan

Build Worlds, Not Logos

Standing in line at Epcot's Ratatouille ride, I heard the staff chatting in rapid French. Not classroom French
10
Jan

Clarity Is Not An Event

Picture this: An eager CEO stands before her team, delivering what she believes is the perfect announcement. Her slides sparkle.
2 min read
08
Jan

Trust Speaks Human

It happens every time. In the fluorescent-lit shops and bustling restaurants of New York's Chinatown, Xiaomanyc's
2 min read
06
Jan

The Engineering Trap

Sleek screens. Every feature Facebook had, and more. Google+ wasn't launching a social network. They were engineering a
1 min read
03
Jan

The Dance with AI

A year ago, I was an AI prompt engineer. Today, I'm an AI conversation partner. That simple shift
1 min read
02
Jan

The Uncomfortable Advantage

Most of us run from tension. We see it in the room - that moment when someone questions if we&
2 min read
27
Dec

Your B2B Marketing Research Is Backwards

Most companies interview prospects to improve marketing, but your richest insights hide in casual conversations with existing clients. Here'
1 min read
23
Dec

The Hidden Fear That's Killing Your Marketing Results

Everyone talks about FOMO - that restless fear of missing out. But in marketing departments worldwide, there's a
1 min read