Check Zeros First
Trust has a formula. Not metaphorical. Mathematical.
Trust = min(Authenticity, Logic, Empathy) × Competence × Reliability
The "min" function matters.
Loop, Not Line
We think trust leads to speed. Or speed leads to trust.
Both are true. That's the point.
WhatsApp
Building the Momentum Engine
The false trade-off between speed and excellence exists because friction exists.
Trust removes friction.
But trust doesn't happen
AI Reads First
You can track ChatGPT referrals in your analytics. Standard referral traffic.
But something else is happening that you can'
Knowledge Locked Inside
Your best salesperson knows which leads to prioritize. Ask them how they know.
"I just... know. Experience."
That&
Prompting Is Managing
The best prompters aren't the most technical.
They're the best managers.
They know what good managers
Razors Beat Rules
Your employee handbook has 87 pages. And it's growing.
Every new scenario gets a new rule. Every edge
Timing Beats Brilliance
Innovation doesn't come from big leaps... it comes from combining things that already exist in new ways.
Every
The Calendar Lie
Each day, we have the same amount of time.
Yet, everyone's "drowning."
Calendars show white space,
Dependency Machine
Watch what happens in most meetings.
Someone brings a problem. The boss solves it.
Everyone nods.
Meeting ends.
Problem → Answer