03
Dec
The Dunbar Trap
There's a number written into your brain. It determines how many people you can actually work with.
There&
4 min read
MOMEMTUM ENGINEERING
03
Dec
Conway's Law
Your org chart is your architecture. Whether you want it to be or not.
In 1967, a programmer named Melvin
4 min read
03
Dec
The Andon Paradox
The tool is never the constraint. The permission to use it is.
In 1984, Toyota took over a General Motors
4 min read
22
Oct
Voice Without Purpose
Google's core value: "Respect each other."
"Everyone's voice matters." Good value. Terrible
1 min read
21
Oct
Trust Collapses Faster
One nurse made a medication error.
She reported it immediately. Exactly as trained. Ten years of "Just Culture"
1 min read
20
Oct
Voice Needs Practice
More meetings. Open-door policies. "Speak up culture." The communication improvement playbook.
It doesn't work. Because it
1 min read
17
Oct
Two Entry Points
Everyone says "build trust first." But what if you can't?
WhatsApp didn't start with
1 min read
16
Oct
Five to One
Trust takes months to build. One lie kills it instantly.
Not symmetrical. Not fair. But that's the math.
1 min read
15
Oct
Friction Forces Choice
We say "you can have speed or quality, pick one."
What we mean is "our trust is
1 min read
14
Oct
Check Zeros First
Trust has a formula. Not metaphorical. Mathematical.
Trust = min(Authenticity, Logic, Empathy) × Competence × Reliability
The "min" function matters.
1 min read